Sinch India

  Outbound calling has been an important component of businesses for decades. It is used for several purposes like cold calling for lead generation, nurturing inbound leads, following up, conducing marketing research and surveys, and so on. However, in the current market situation, mere manual dialing is not enough for companies to achieve their competitive targets when it comes to outbound calling. This is where specialized platforms that facilitate SMS Service for Business come in. They basically are an intelligent customer communication platform that empowers companies to send prerecorded messages of phone calls simultaneously and instantly to thousand of mobile numbers. It allows businesses to effectively deliver real-time information to target customers. The most common use cases of using automated outbound calls for businesses include: Marketing messages Setting up outbound IVR Alerts, reminders, and notifications One-time passwords (OTPs) for ...

  The Covid-19 pandemic has considerably reshaped banking behaviors of people across India. As social distancing became a norm, most customers preferred using digital banking and phone banking solutions, rather than visiting the branch. This trend is expected to continue even after the pandemic, as completing important bank related tasks right from home certainly makes things easier for the customers. Business SMS Solutions has especially become an important component of modern banking sector. With the spike in the digital banking usage, a great influx has also been experienced in inbound calls. A lot of customers today are picking up their phones to get queries resolved, rather than visiting a bank. A similar trend has been observed in the number of outbound calls made by banks for alerts, payment reminders, account registration and Know-Your-Customer (KYC). Sending SMS OTPs Almost all financial institutions today, including banks are using a good SMS OTP Call API Gateway ...

  SMS API integration Services in India helps in seamlessly connecting conventional telecommunication services with the internet. Any prominent API can be helpful in enabling businesses to advance their communication platforms as per their evolving needs. Such integrated systems can aid in avoiding many communication pitfalls that may change the professional reputation of a firm. A lot of modern companies have turned to SMS APIs for optimization of their daily operations through customer services that include confirming purchases, setting account remainders, sending platform notification updates, and more. Seeking out the aid of SMS Service Provider for Businesses can make sure that you can enjoy simple, secure, and highly reliable communication with your customers through text messages while continuing to run other aspects of their business without much of an issue.